University of Technology Sydney

31097 IT Operations Management

6cp; 3hpw (1.5hr lecture, 1.5hr tutorial)
Requisite(s): ((31270 Networking Essentials OR 31268 Web Systems OR 41092 Network Fundamentals) AND 31266 Introduction to Information Systems)



This subject allows students to develop the knowledge and skills required for effective management of hardware, software and human resources within an information systems organisation. Major topics are resource acquisition, developing software, workplace environment, recruitment and training policies, hardware and software security, operations management and service level agreements, ITIL and cloud computing.

Typical availability

Autumn session, City campus

Detailed subject description.

Access conditions

Note: The requisite information presented in this subject description covers only academic requisites. Full details of all enforced rules, covering both academic and admission requisites, are available at access conditions and My Student Admin.