University of Technology Sydney

96826 Optimising End-of-Life Communication

Warning: The information on this page is indicative. The subject outline for a particular session, location and mode of offering is the authoritative source of all information about the subject for that offering. Required texts, recommended texts and references in particular are likely to change. Students will be provided with a subject outline once they enrol in the subject.

Subject handbook information prior to 2024 is available in the Archives.

UTS: Health
Credit points: 3 cp

Subject level:

Postgraduate

Result type: Grade and marks

Description

This subject equips students to develop specialised knowledge and skills to engage in effective communication and facilitate shared decision making at the end-of-life for patients and their families/carers. Students use innovative and thoughtful ways of working to synthesise current theoretical and evidence-based communication models, including digital health to optimise communication. Students consolidate and apply these new communications skills and knowledge to a person-centred care practice scenario. The scenario is relevant to students' workplace practice now and into the future and considers models and settings of care.

Subject learning objectives (SLOs)

Upon successful completion of this subject students should be able to:
A. Demonstrate optimal communication tailored to people with differing palliative care needs, social and life circumstances, and their families, within varied healthcare settings
B. Evaluate creative ways of working to optimise communication and shared decision making that support person-centred palliative care in a digital age
C. Compose and implement effective communication strategies to manage patients or families expressing high levels of distress and/or anger

Course intended learning outcomes (CILOs)

This subject also contributes specifically to the following graduate attributes:

  • Work creatively to optimise the provision of person-centred care (1.3)
  • Demonstrate effectiveness and sensitivity when communicating with diverse populations (2.2)
  • Create models based on principles of collaboration, openness, respect, empowerment, and shared decision-making (3.1)

Teaching and learning strategies

Class Preparation
Learning the specialised knowledge and skills involved in optimising communication at the end of life will occur through engagement with online modules and Zoom meetings, with a focus on knowledge development, practise and consolidation. The online learning platform ‘Canvas’ will be used to facilitate the delivery of the online subject modules and subject announcements. There will be regular online Zoom meetings where the team of interprofessional tutors and students meet for up to an hour. To enable a richer learning experience when interacting with other students and speakers, students will be required to prepare for Zoom sessions in advance by reading, watching videos, and completing online tasks prior to attending.

Enquiry-based Learning
Students will be engaged in interactive learning activities, such as communication skills activities, simulated discussions with patients and families/carers as well as reviews of complex scenarios via discussion boards and Zoom forums. Activities will include collaboration with other students in problem-based learning activities, working in small groups to ‘practice’ complex communication within a safe environment supported both by peers and academic staff as well as interactive online activities to assist students to review and appraise different approaches to communication. Feedback will also be provided for small group Zoom activities, assessment activities and written work.

Developing Communication Skills
Students will clarify complex concepts during Zoom sessions and via engagement in interactive online activities. Case studies and real examples from practice will be used to facilitate discussion, learning and development of toolkits for each student to use within their own scope of practice.

Critical Appraisal
Students will critically appraise their own knowledge, attitudes, beliefs, practice, and communication during Zoom sessions and via engagement in interactive online activities.

Content (topics)

Online Modules
The content of this subject has been organised to enable development of knowledge in relation to models of optimal communication at the end-of-life followed by the opportunity to practice and consolidate skill development in relation to optimal communication approaches for patients with palliative care needs and their families/carers

Subject content will be structured within two modules as follows:

  • Module 1 – Frameworks, models and evidence to support excellence in end of life communication
  • Module 2 – Skill development and practice in relation to varied aspects of end of life communication and their application to practice and digital health

Assessment

Assessment task 1: Critical reflection on the use of the Medical Situation, Values, and Plan (MVP) model for optimal end-of-life communication and presentation of a communication toolkit

Intent:

This assessment contributes to student learning by enabling students to practice and appraise complex communication at the end of life supported by a framework for implementation and present a toolkit to inform optimal practice.

Objective(s):

This assessment task addresses subject learning objective(s):

A

This assessment task contributes to the development of graduate attribute(s):

1.3 and 2.2

Weight: 50%
Length:

Maximum of 8-minute video with 400-word critical reflection + draft communication toolkit submission.

Assessment task 2: Enabling optimal communication at the end-of-life: presentation of a toolkit for use in practice

Intent:

This assessment contributes to student learning by enabling an evidence-based appraisal of learning across the subject and relating this to future clinical practice through the development, evidence-based justification and presentation of a toolkit for practice.

Objective(s):

This assessment task addresses subject learning objective(s):

A, B and C

This assessment task contributes to the development of graduate attribute(s):

1.3, 2.2 and 3.1

Weight: 50%
Length:

1000-word evidence-based justification + completed toolkit submission. Maximum of 5-minute video submission.

Other resources

UTS Student Centre
Building 10

Monday to Friday: 9am - 5pm
Tel: 1300 ASK UTS (1300 275 887)

Details for student centres: www.uts.edu.au/current-students/contacts/general-contacts

For other resources/ information refer to the Faculty of Health website (www.uts.edu.au/about/faculty-health) and Canvas at: https://canvas.uts.edu.au/.

UTS Library
The Library has a wide range of resources, facilities and services to support you including textbooks, subject readings, health literature databases, workshops and bookable study rooms. There is also a team of librarians to help you with your questions available via online chat, phone and in person. W: lib.uts.edu.au, Facebook: utslibrary, Twitter: @utslibrary Tel: (02) 9514 3666.

Improve your academic and English language skills
Marks for all assessment tasks such as assignments and examinations are given not only for what you write but also for how you write. If you would like the opportunity to improve your academic and English language skills, make an appointment with the HELPS (Higher Education Language & Presentation Support) Service in Student Services.

HELPS (Higher Education Language & Presentation Support)
HELPS provides assistance with English language proficiency and academic language. Students who need to develop their written and/or spoken English should make use of the free services offered by HELPS, including academic language workshops, vacation intensive courses, drop-in consultations, individual appointments and Conversations@UTS (www.ssu.uts.edu.au/helps). HELPS staff are also available for drop-in consultations at the UTS Library. Phone (02) 9514 9733.

Please see www.uts.edu.au for additional information on other resources provided to students by UTS.

The Accessibility and Financial Assistance Service
The Accessibility Service can support students with disabilities, medical or mental health conditions, including temporary injuries (e.g., broken limbs). The Accessibility Service works with Academic Liaison Officers in each Faculty to provide ‘reasonable adjustments’ such as exam provisions, assistive technology, requests and strategies for managing your studies alongside your health condition. If you’re unsure whether you need assistance, we recommend getting in touch early and we can provide advice on how our service can assist you. Make an appointment with an Accessibility Consultant (AC) on +61 2 9514 1177 or Accessibility@uts.edu.au.

The Financial Assistance Service can assist you with financial aspects of life at university, including Centrelink information, tax returns and budgeting, interest-free student loans and grants to assist with course-related costs. Check eligibility and apply online and make an appointment on +61 2 9514 1177 or Financial.assistance@uts.edu.au.