96009 Professional Services 3
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Subject handbook information prior to 2024 is available in the Archives.
Credit points: 6 cp
Result type: Grade and marks
Requisite(s): (96005 Professional Services 2 AND 96006 Integrated Therapeutics 1 AND 96007 Drug Disposition AND (96008 Evidence-based Practice OR 96858 Evidenced-based Primary Health Care) AND 96024 Clinical Practice 2)
These requisites may not apply to students in certain courses.
There are course requisites for this subject. See access conditions.
Description
An increasing role for pharmacists in optimising clinical outcomes is to help patients and prescribers in the selection and use of medications and devices. Medication management reviews, particularly for patients who have multiple chronic pathologies, are an expanding part of pharmacy practice. This subject deals with management services such as the Medicines Utilisation Review, Home Medication Reviews, and Residential Medication Management Reviews carried out in Australian and international contexts. This subject also explores the role of pharmacists in hospital, residential care and community settings. It builds on earlier work dealing with communication and behavioural models, and analysing and applying strategies for in-depth communication with patients, carers and prescribers. Aspects such as the technology used, legislation, adherence, ethics, pharmaceutical science, patient safety, pathology, clinical aspects and competency standards are addressed in the context of pharmacy service delivery.
Subject learning objectives (SLOs)
| 0004. | Communicate health and medication management information to patients and health care professionals in a useful and context-relevant way |
|---|---|
| 0006. | Use appropriate non-verbal, verbal, questioning and listening skills when communicating with patients and other HCPs |
| 0007. | Communicate with patients and other HCPs in a non-judgemental, non-discriminatory and respectful manner |
| 0008. | Obtain a complete medication and medical history for a patient |
| 0061. | Identify at-risk groups that may benefit from health activities or disease programs |
| 0062. | Identify other organisations and health care professionals with whom pharmacy can collaborate in health activities and disease programs |
| 0086. | Demonstrate an understanding of the benefits of interprofessional learning and teamwork and its potential for improving health outcomes |
| 0091. | Interpret clinical test results |
| 0100. | Integrate relevant patient, drug, disease and system factors in the selection and management of appropriate therapy for populations and individual patients |
| 0101. | Integrate relevant knowledge from the sciences and therapeutics to deliver clinically-oriented professional services |
| 0102. | Employ an evidence-based approach to patient care |
| 0104. | Use evidence-based cognitive and technological tools for professional service delivery in a range of health care environments |
| 0107. | Apply principles of goal setting in health management |
| 0108. | Integrate knowledge of disease pathophysiology, pharmacology, pharmaceutical science and psychosocial factors to understand the patient's health problem(s) |
| 0110. | Identify priorities for patient management |
| 0113. | Implement practice decisions using evidence-based guidelines and/or rational therapeutic decision-making |
| 0171. | Apply specialised knowledge of culture and health needs in the provision of medication or disease-related services for Indigenous Australian people |
Course intended learning outcomes (CILOs)
The learning outcomes for this subject are as follows:
- Analyse and synthesise knowledge of health science concepts and theory, and apply skills of scientific research and clinical reasoning to support decision-making in pharmacy practice. (01.03)
- Demonstrate safe and competent operational, interpersonal and clinical skills for the benefit and care of patients and the wider community. (02.01)
- Engage in team undertakings adopting a range of roles in diverse teams, building cohesion and maximising team contributions. (02.04)
- Demonstrate sound ethical, compassionate and respectful patient-focused care, taking responsibility for personal health and wellbeing. (02.05)
- Capably communicate to patients, their families, carers and members of the healthcare team; contribute to wider health education and promotion, choosing and adapting communication modes to address cultural and linguistic diversity. (02.06)
- Represent pharmacy perspectives in multidisciplinary environments, and optimise patient outcomes through self-awareness and acknowledgement of the contributions of other healthcare disciplines. (02.08)
- Acquire specialised knowledge and skills to inform professional cultural capability to work effectively with and for, Indigenous Australians across the pharmacy profession. (04.09)
Contribution to the development of graduate attributes
Professional Services 3 builds on students’ Pharmacy skills, addressing in particular these UTS:Pharmacy Graduate Attributes: Professional expertise, Lifelong learning, Analysis and problem-solving, and Communication.
Teaching and learning strategies
This subject is predominantly delivered through a problem-based approach, with self-learning tasks provided to students on a weekly basis. Lectures provide relevant knowledge and theoretical underpinnings.
Content (topics)
Using authentic case-based examples, this Subject deals with the current and future contribution of medication review in health care, the different types of medication review, and the communication methods required to document medication reviews to patients and other health professionals.
Assessment
Assessment task 1: Group and class participation and contribution
| Intent: | This assessment item is an opportunity for students to demonstrate their contribution to class activities as an individual and as a team member |
|---|---|
| Objective(s): | This task is aligned with the following subject learning objectives: 0004, 0006, 0007, 0008, 0062, 0086 and 0110 This task is aligned with the following course learning outcomes: 01.03, 02.01, 02.04, 02.05, 02.06, 02.08 and 04.09 |
| Groupwork: | Individual |
| Weight: | 10% |
| Criteria: | Grading criteria provided via Canvas. |
Assessment task 2: Mid-semester exam
| Intent: | This assessment task focuses on students’ oral interviewing skills, a key component of the medication review process. |
|---|---|
| Objective(s): | This task is aligned with the following subject learning objectives: 0004, 0006, 0007, 0008, 0061, 0062, 0086, 0091, 0100, 0101, 0102, 0104, 0107, 0108, 0110 and 0113 This task is aligned with the following course learning outcomes: 01.03, 02.01, 02.04, 02.05, 02.06, 02.08 and 04.09 |
| Type: | Mid-session examination |
| Groupwork: | Individual |
| Weight: | 20% |
| Criteria: | Grading criteria provided via Canvas. Details of the exam conditions will be provided via your Canvas site. |
Assessment task 3: Medication Management Review
| Intent: | In this assessment, students carry out and report on an authentic medication review case. In addition, it is an opportunity to demonstrate effective teamwork skills |
|---|---|
| Objective(s): | This task is aligned with the following subject learning objectives: 0004, 0006, 0007, 0008, 0061, 0062, 0086, 0091, 0100, 0101, 0102, 0104, 0107, 0108, 0110, 0113 and 0171 This task is aligned with the following course learning outcomes: 01.03, 02.01, 02.04, 02.05, 02.06, 02.08 and 04.09 |
| Type: | Report |
| Groupwork: | Group, individually assessed |
| Weight: | 20% |
| Criteria: | Grading criteria provided via Canvas |
Assessment task 4: Final Exam (must-pass)
| Intent: | This assessment is an opportunity for students to individually demonstrate their skills in interpreting patient data and writing a medication review report. |
|---|---|
| Objective(s): | This task is aligned with the following subject learning objectives: 0004, 0007, 0061, 0062, 0086, 0091, 0100, 0101, 0102, 0104, 0107, 0108, 0110 and 0113 This task is aligned with the following course learning outcomes: 01.03, 02.01, 02.04, 02.05, 02.06, 02.08 and 04.09 |
| Type: | Report |
| Groupwork: | Individual |
| Weight: | 50% |
| Criteria: | Grading criteria provided via Canvas. Details of the exam conditions will be provided via your Canvas site. |
Minimum requirements
Students are required to attend a minimum of 85% of compulsory classes.
To pass this Subject students must achieve a minimum grade of 50%.
Note: there is a must-pass assessment in this Subject. Please check assessment descriptions for details.
Required texts
See weekly information on 96009 subject website.
Coursework Assessments Procedures
Graduate School of Health Policy, Guidelines and Procedures (login required)
Recommended texts
See weekly information on 96009 subject website