University of Technology Sydney

21069 Operations Management

Warning: The information on this page is indicative. The subject outline for a particular session, location and mode of offering is the authoritative source of all information about the subject for that offering. Required texts, recommended texts and references in particular are likely to change. Students will be provided with a subject outline once they enrol in the subject.

Subject handbook information prior to 2025 is available in the Archives.

UTS: Business
Credit points: 6 cp

Subject level: Undergraduate

Result type: Grade and marks

There are course requisites for this subject. See access conditions.

Description

Operations management is concerned with the design, planning and improvement of systems or processes that create goods and provide services. This subject provides a broad introduction to operations management and develops awareness of the critical need for effective operations management. Not only do the students learn about the fundamentals of operations management, but they also practice how to select and apply appropriate operations tools and techniques in different contexts including quality management, inventory control and management, sales and operations planning, resource planning, decision-making analysis and sustainable operations management. Teaching methods include a combination of interactive lectures, real-world case analysis and videos.

Subject learning objectives (SLOs)

Upon successful completion of this subject students should be able to:
1. Describe fundamentals of managing operations
2. Apply analysis techniques to assess and improve operations processes and performance
3. Select and apply appropriate approaches for planning and control of operations
4. Explain the economic, social and environmental challenges facing operations managers

Course intended learning outcomes (CILOs)

This subject also contributes specifically to the following program learning objectives:

  • Evaluate and apply principles of sustainability, ethical and social responsibility, and Indigenous values in a business environment (3.1)

Contribution to the development of graduate attributes

This subject provides a broad introduction to operations management and develops awareness of the critical need for effective operations management. Students learn about the fundamentals of operations management and practice how to select and apply appropriate operations tools and techniques in different contexts including quality management, inventory control and management, sales and operations planning, resource planning, decision making analysis and sustainable operations management.

This subject contributes to developing the following graduate attribute:

  • Professional and technical competence

Teaching and learning strategies

The subject is presented in seminar format. Essential principles are presented and analysed and students are lead through practical application exercises.

Content (topics)

  • Operations strategy
  • Quality management
  • Inventory management
  • Sales and operations planning
  • Resource planning
  • Decision making analysis

Assessment

Assessment task 1: Application of Quality Management Tools (Individual)

Objective(s):

This addresses subject learning objective(s):

1, 2, 3 and 4

Weight: 30%
Length:

Worksheets will be provided for students to complete in class

Assessment task 2: Operations process analysis (Group)

Objective(s):

This addresses subject learning objective(s):

1, 2, 3 and 4

Weight: 30%

Assessment task 3: Report (Individual)

Objective(s):

This addresses subject learning objective(s):

1, 2 and 3

This addresses program learning objectives(s):

3.1

Weight: 40%
Length:

2,500 word Business Report

Please note there will be an opportunity for an online ZOOM session to get class and group feedback on your reports pre final submission.

Please send me an e-mail to request this.

Minimum requirements

Students must achieve at least 50% of the subject’s total marks.

Required texts

Russell, R. & Taylor, B (2011) 'Operations Management: Creating Value along Supply Chain' 7th Edition, John Wiley & Sons Inc