University of Technology Sydney

21067 Managing People and Work

Warning: The information on this page is indicative. The subject outline for a particular session, location and mode of offering is the authoritative source of all information about the subject for that offering. Required texts, recommended texts and references in particular are likely to change. Students will be provided with a subject outline once they enrol in the subject.

Subject handbook information prior to 2021 is available in the Archives.

UTS: Business
Credit points: 6 cp

Subject level: Undergraduate

Result type: Grade and marks

There are course requisites for this subject. See access conditions.


This subject is designed to enable students to develop a critical appreciation of management practice. The aim of the subject is to help students improve their understanding of and ability to manage human systems, exercise leadership and work effectively with other people. Students are exposed to a variety of organisational behaviour and leadership perspectives through readings, discussions and video cases. The subject also provides a forum for students to learn and think introspectively about their own work experiences, personal values, leadership styles and career aspirations. Participating in experiential activities allows students to have direct experience applying team dynamic concepts in the context of their own teams and challenges.?

Subject learning objectives (SLOs)

Upon successful completion of this subject students should be able to:
1. Critically evaluate the major theories and models that have been developed to explain the complexities of individual and intra-group behaviour from perspectives of contemporary management
2. Apply behavioural science approaches to solve the problems and facilitate people performance in organisations
3. Analyse the best practice of successful corporate bodies and identify the key factors in management of human performance at work

Contribution to the development of graduate attributes

This subject contributes to the course by providing students with the knowledge and approaches necessary for understanding, formulating and exerting effective leadership and management in an organisation. Students learn about the management theories and practice which enable them to effectively manage dynamic relationships in the workplace. The subject identifies the key competencies to help students develop as a leader and equip them with the skills to enhance individual and group performance.

This subject contributes to developing the following graduate attribute:

  • Business knowledge and concepts

This subject also contributes specifically to introduce the following Program Learning Objective:

  • 5.1: Demonstrate work-ready disciplinary knowledge in relation to business practice

Teaching and learning strategies

The subject is presented in seminar format. Essential principles are presented and analysed and students are lead through practical application exercises.

Content (topics)

  • The individual at work: personality, perception and identity
  • Group dynamics and teams at work
  • Engaging with the organisation: job satisfaction, motivation & performance
  • Leadership in theory and practice
  • Managing in an uncertain world: decision making, creativity & change
  • Working with strangers: culture and diversity in the contemporary workplace


Assessment task 1: Project on a Contemporary Issue (Group)


This addresses subject learning objective(s):

1 and 3

Weight: 30%

Each discussion will be approximately 15 minutes.

Assessment task 2: Critical Reflection on Practice Essay (Individual)


This addresses subject learning objective(s):


Weight: 40%

No prescribed page limit (4-5 pages would be typical). Keep your essay short and professional. Please follow the guidelines provided in this outline.

Assessment task 3: Personal Reflection (Individual)


This addresses subject learning objective(s):

1, 2 and 3

Weight: 30%

4-5 pages in total.

Minimum requirements

Students must achieve at least 50% of the subject’s total marks.

Required texts

The required textbook for this subject is:

  • McShane et al Organizational Behaviour: Emerging Knowledge; Global Insights (2017) 5th Edition.

Recommended texts

All other material that is not contained in the textbook or this outline will be provided through UTS Online (, emailed or distributed by hand during sessions.


During this subject students will be expected to develop competence in finding and interpreting good quality academic reference materials relating to particular topics. We will review the basic principles of how to do this during class. Below are examples of some recent academic journal articles relating to topics that we will cover during this subject:

  1. Caruth, D. L., Caruth, G. D. & Humphreys, J. H. 2009, ‘Towards an Experiential Model of Problem Initiated Decision Making’, Journal of Management Research. vol. no. 9 pp. 123-132,
  2. Gebert, D. & Voelpel, S. C. 2009, ‘ When and how diversity benefits teams: the importance of team members' need for cognition’, Academy of Management Journal, vol. 52 no. 3, pp. 581-598,
  3. Johnson, R. E., Chang, C.H. and Yang, L.Q. 2010, ‘Commitment and motivation at work: the relevance of employee identity and regulatory focus’, Academy of Management Review, vol. 35 no. 2, pp. 226-245.
  4. Michelson, G. & Mouly, V.S. (2004), ‘Do loose lips sink ships? The meaning, antecedents and consequences of rumour and gossip in organisations,’ Corporate Communications, vol. 9(3): 189-201.
  5. Shalley, C.E. & Gilson, L.L. (2004), ‘What leaders need to know: A review of social and contextual factors that can foster or hinder creativity’, The Leadership Quarterly, vol.15: 33–53.