University of Technology Sydney

89107 Service Design: Communication

Requisite(s): 85808c Service Design: Implementation
The lower case 'c' after the subject code indicates that the subject is a corequisite. See definitions for details.


There are a range of maps, canvases, blueprints and tools for understanding and communicating service journeys that are very dominant in the industry now and tend to convey uniformity. In this workshop-based subject, students develop innovative ways of communicating the service experiences they are designing. Students learn techniques of rich storytelling and how to engage a range of different scenarios.

Detailed subject description.

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