21069 Operations Management

Description

Operations management is concerned with the design, planning and improvement of systems or processes that create goods and provide services. This subject provides a broad introduction to operations management and develops awareness of the critical need for effective operations management. Not only do the students learn about the fundamentals of operations management, but they also practice how to select and apply appropriate operations tools and techniques in different contexts including quality management, inventory control and management, sales and operations planning, resource planning, decision-making analysis and sustainable operations management. Teaching methods include a combination of interactive lectures, real-world case analysis and videos.