15622 Enhancing Local Government Service Delivery6cp; block, on campus; online delivery component
Requisite(s): 15604 Local Government Principles and Practice OR 49460 Local Government Management Principles and Practice 1 OR 15608 Organising and Managing in Local Government OR 49277 Corporate Planning and Management
These requisites may not apply to students in certain courses.
There are course requisites for this subject. See access conditions.
Local government service delivery has transformed significantly over recent decades. Councils in Australia have moved beyond a traditional emphasis on service to property towards broader objectives to promote the social, economic, environmental and cultural wellbeing of the communities of which they are part. Community expectations of local government have increased. Higher tiers of government have devolved various functions to local government, and subjected other of their functions to increased legislative requirements, especially as regards asset management and strategic planning.
The overall effect is that councils must provide a greater range of services while endeavouring to meet higher standards. At the same time, the costs of providing services and maintaining infrastructure have increased considerably faster than increases in generated income. Financial pressures placed on councils have contributed to the increasing complexity of local government service provision.
This subject has been designed to help local government practitioners to meet these challenges, through building knowledge, enhancing consideration of values, and developing practical skills. After completing the subject, participants are better able to assist their councils to improve service outcomes for their local communities.
Autumn session, City campus
Detailed subject description.