University of Technology Sydney

C07144v1 Graduate Diploma in Health Services Management

Award(s): Graduate Diploma in Health Services Management (GradDipHSM)
Commonwealth supported place?: No
Load credit points: 48
Course EFTSL: 1
Location: Online campus


This is an exit-only course. There is no direct admission to it. Current UTS students may be able to submit an Internal Course Transfer (Graduating) application to exit with this course. See the Course transfer page for further details.

This course is not offered to international students.

Course aims
Career options
Course intended learning outcomes
Course duration and attendance
Course structure
Course completion requirements
Course program
Articulation with UTS courses
Other information


This is an intermediate-level course in health services management and aims to expand students' knowledge and future career opportunities. The course develops students' knowledge and skills, which leads to an enhanced capacity to plan and manage health services.

Graduates of this course are exposed to academic and industry leaders who share their experience and knowledge to facilitate insight into the contemporary health service management environment.

Course aims

This course is designed to prepare new, aspiring and middle health managers for roles in health services management in a variety of settings.

Career options

Career options include positions in health authorities, hospitals, primary and community care, aged care services and other healthcare facilities in the public, private, not-for-profit, government and non-government health sectors.

Course intended learning outcomes

1.0 Are reflective critical thinkers who influence practice, policy and research to achieve clinical excellence and transform healthcare services
1.1 Critique and interpret data and research findings to develop safe, effective and evidence-based solutions to healthcare challenges
1.2 Propose relevant problem-solving and human factors theories to the analysis of common issues inherent in the management and evaluation of healthcare services
1.3 Develop and implement validated change management methodologies appropriate to improving healthcare outcomes
2.0 Is an effective, collaborative and responsive leader who considers health care in a global context
2.1 Differentiate between relevant leadership skills to effectively manage healthcare services utilising contemporary local, national and international perspectives
2.2 Contribute to research and quality improvement activities in order to maintain knowledge currency and influence healthcare practice and policy
3.0 Is socially, culturally and ethically accountable when engaging with individuals, families, interdisciplinary teams, communities, organisations and jurisdictions
3.1 Maximise demonstrations of social and ethical accountability to enable efficient use of resources and equity of access to optimal and safe health care
3.2 Intergrate stakeholder partnerships in all healthcare decision-making activities
4.0 Communicates effectively and appropriately in challenging, complex and diverse situations
4.1 Establish effectiveness and sensitivity when communicating with diverse populations to enable positive and sustainable change in healthcare practice, policy and research
4.2 Formulate modes of communication necessary to optimise outcomes across differing audiences, purposes and contexts within healthcare practice
5.0 Has professional cultural competence which contributes to the health and wellbeing of Indigenous Australians, inclusive of physical, social, emotional and spiritual wellness.
5.1 Demonstrate respect and value for world view differences and in particular Australian Indigenous ways of knowing, being and doing
5.2 Critically reflect upon the impact of ongoing colonisation and its pervasive discourse on Indigenous Australians and their health and wellbeing
5.3 Recognise the diversity of Indigenous Australians and integrate this knowledge into practice

Applicants who do not have an undergraduate degree but who have extensive relevant work experience in a healthcare or human services field may also be considered eligible.

Course duration and attendance

The course can be completed in a minimum of 16 months online study, 1 x 6 credit point subject (or equivalent) per session over 8 x 7-week sessions.

Course structure

Students must complete a total of 48 credit points, comprising six core subjects offered by UTS: Health, and two electives offered by UTS: Health and UTS: Business.

Course completion requirements

STM91437 Health Services Management Core Subjects 24cp
Select 12 credit points of options: 12cp
96332 Fundamentals of Health Information Management6cp 
96331 Planning for Health and Social Services6cp 
STM91439 Health Services Management Core Group 2 Subjects 12cp
Total 48cp

Course program

Example programs for students undertaking the course full time and part time and commencing in Autumn session and Spring session are shown below.

Articulation with UTS courses

This course is part of an articulated program which comprises the Graduate Certificate in Health Services Management (C11107), the Graduate Diploma in Health Services Management, and the Master of Health Services Management (C04140).

Other information

Further information is available from:

UTS Student Centre
telephone 1300 ask UTS (1300 275 887)
or +61 2 9514 1222
UTS: Health

Associate Professor Jo Travaglia
Course coordinator