89107 Service Design: Communication
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Credit points: 6 cp
Result type: Grade and marks
Requisite(s): 85808c Service Design: Implementation
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Description
There are a range of maps, canvases, blueprints and tools for understanding and communicating service journeys that are very dominant in the industry now and tend to convey uniformity. In this workshop-based subject, students develop innovative ways of communicating the service experiences they are designing. Students learn techniques of rich storytelling and how to engage a range of different scenarios.