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21511 Global Operations and Supply Chain Management

Warning: The information on this page is indicative. The subject outline for a particular session, location and mode of offering is the authoritative source of all information about the subject for that offering. Required texts, recommended texts and references in particular are likely to change. Students will be provided with a subject outline once they enrol in the subject.

Subject handbook information prior to 2018 is available in the Archives.

UTS: Business: Management
Credit points: 6 cp

Subject level:

Undergraduate

Result type: Grade and marks

There are course requisites for this subject. See access conditions.

Description

This subject builds on the business knowledge taught in the core subject Integrating Business Perspectives and provides students studying in the Management, Human Resource Management and International Business majors with an opportunity to develop their understanding of sustainable business operations and global supply chain management from a systems perspective. Through a blended process of experiential, engaging and reflective learning, this subject further assures problem-based learning skills, added with the ability to manage the development of higher order capabilities for addressing complex operational issues in a real business context.

Subject learning objectives (SLOs)

Upon successful completion of this subject students should be able to:
1. discuss how global organisations create business processes that result in value creation through application of a number of analytical methods and tools
2. explain approaches to design, plan and control to continuously improve global business operations inter- and intra-organisations, across supply chains and value networks;
3. demonstrate an understanding of the life-cycle thinking framework as a systems perspective involving enterprise, resources and corporate stakeholders in its relationships with customers, suppliers and other stakeholders, networks, interconnections, and subsystems
4. appraise the importance of dynamic capability building as a means of innovation, productivity and competitive advantage in a challenging global context.

Contribution to the development of graduate attributes

This subject complements the subject ‘Innovation and Entrepreneurship’ and builds on the knowledge of the external environment provided in the core subject Integrating Business Perspectives. It provides students studying in the Management, Human Resource Management and International Business majors with an opportunity to develop their understanding of sustainable business operations management from a systems perspective. Through a blended process of experiential, engaging and reflective learning, this subject further assures problem based learning skills, added with the ability to manage the development of higher order capabilities for addressing complex operational issues in a real business context.

This subject contributes to the development of the following graduate attribute:

  • Business practice oriented skills

This subject also contributes specifically to develop the following Program Learning Objective:

  • 5.1: Apply technical and professional skills necessary to operate effectively in business and related professions

Teaching and learning strategies

Teaching and Learning Strategies

Classes will engage students in multiple modes of learning (lectures, video- and paper-based case studies, online learning modules and group development). There is a commitment to the application of experiential learning strategies in this subject. Exercises designed to enable the participants to develop skills in the application of the abstract concepts of this discipline will be used.

Online delivery mode of learning modules can be completed in replacement of some tutorial sessions, with ‘drop-in’ tutorial sessions provided for assisted learning at key points of the subject delivery. Lectures are designed to deliver the key concepts and theories to aid students in the completion of these modules. Apply concepts and principles learnt to assigned cases, and to the management, design and development of a value proposition for both goods and services (including products) through a blended process of experiential, engaging and reflective learning.

All students will be provided with the opportunity to receive formative feedback on their performance in the subject during the first four weeks of the semester. Other forms of formative and summative assessments and feedback include the use of quizzes, peer review activities and opportunities for self-assessment and reflection. Further feedback will be provided by tutors on the progression of technical and professional skills during tutorials and in relation to the completion of each of the worksheets and submitted assessment tasks.

Content (topics)

Content Topics (New)

  • Strategy, Products, and Capacity
  • Manufacturing and Service Processes
  • Supply Chain Processes
  • Supply and Demand Planning and Control
  • Dynamic capability building — innovation, productivity and competitive advantage
  • Sustainable business development through life-cycle thinking and associated frameworks including triple bottom line
  • Methods of measuring and improving performance of supply chain and value networks
  • Smarter Planet', contemporary issues and the role of ICT, human capital, current issues and global trends

Assessment

Assessment task 1: Online assessment (Individual)

Objective(s):

This addresses subject learning objective(s):

1, 2, 3 and 4

Weight: 40%

Assessment task 2: Project report and presentation (Group)

Intent:

Group work and development of digital skills for group presentation.

Objective(s):

This addresses subject learning objective(s):

1, 2, 3 and 4

Weight: 30%
Length:

maximum 3000 words excluding executive summary, appendices and references

Assessment task 3: Final Exam (Individual)

Objective(s):

This addresses subject learning objective(s):

1 and 2

Weight: 30%
Length:

The examination will be for 2 hours plus 10 minutes reading time.

It will be a closed book exam.

Required formula will be provided within the exam paper. There will be no formula for multiple choice questions.

Non-programmable calculators are permitted.

Minimum requirements

Students must achieve at least 50% of the subject’s total marks to be able to pass the course.

Required texts

Operations and Supply Chain Management (14th edition)

by F. Robert Jacobs and Richard B. Chase

ISBN 9780078024023

14th Edition

RRP $167.95 for hardcopy

eBook available at https://create.mheducation.com/shop/#/catalog/details/?isbn=9781121845466

References

  • Anipundi, R., Chopra, S., Deshmikh, S.D., Mieghem, J.A.V. and Zemel, E. (2006) Managing business flows: Principles of operations management, 2nd. ed., Upper Saddle River: Pearson.
  • Boyer, K. and Verma, R. (Operations and Supply Chain Management for the 21st Century (2010 with Printed Access Card), 1st Edition; Cengage Learning Textbook ISBN-10: 0-618-74933-0; Textbook ISBN-13: 978-0-618-74933-1
  • Fitzsimmons, J.A. and Fitzsimmons, M.J. (1998) Service Management: Operations, Strategy, and Information Technology 2nd. ed., New York: McGraw-Hill.
  • Hines, P., Lamming, R., Jones, D., Cousins, P. and Rich, N. (2000) Value Stream Management: Strategy and excellence in the supply chain, London: Pearson Education.
  • Krajewski, LJ and Ritzman & Malhotra, M, LP, 2007 Operations Management: Processes and Value Chains, 8th edition, Prentice-Hall, New Jersey
  • Slack, N., Chambers, S. and Johnston, R. (2004) Operations Management, 4th.. ed., Sydney: Pearson Education.
  • Slack, N., Chambers, S., Johnston, R. and Betts, A. (2006) Operations and process managment, Harlow: Prentice Hall.
  • Wisner, J.D. 2008, Principles of supply chain management : a balanced approach , 2nd edn, Centage Learning, United States of America.

Other resources

JOURNAL SELECTION

The following list of journals is just a guide. Check ABDC journal wesbite to see journal ranking A*, A, B or C http://www.abdc.edu.au/pages/abdc-journal-quality-list-2013.html.

Your project or individual assignment might lead you into a more specialized area such as Supply Chain management or Service Operations management.

  • Californian Management Review
  • European journal of purchasing and supply management
  • Harvard Business Review
  • International Journal of Operations and Production Management
  • International Journal Of Physical Distribution And Logistics Management
  • International Journal of Quality and Reliability Management
  • International Journal of Service Industry Management
  • Journal Of Industrial Technology
  • Journal of operations management
  • Journal of Operations Research
  • Journal of purchasing and supply management
  • Journal of quality management
  • Management Science
  • Operations Management Review
  • Production and Inventory Management Journal (APICS)
  • Sloan Management Review
  • The quality Management Journal