96336 Organisational Management in Health Care

Warning: The information on this page is indicative. The subject outline for a particular session, location and mode of offering is the authoritative source of all information about the subject for that offering. Required texts, recommended texts and references in particular are likely to change. Students will be provided with a subject outline once they enrol in the subject.

Subject handbook information prior to 2024 is available in the Archives.

UTS: Health
Credit points: 6 cp

Subject level:

Postgraduate

Result type: Grade and marks

There are course requisites for this subject. See access conditions.
Anti-requisite(s): 92887 Organisational Management in Health Care

Description

This subject provides students with the knowledge of organisational theory, strategy and human resource management necessary to effectively manage people and processes in a health or social care organisation. Health service managers are required to analyse the internal and external environment, meet (and enhance) organisational performance, attract (and retain) talented staff, and to navigate their organisation through a constantly changing health and social landscape.

This subject provides students with an introduction to the knowledge and tools to accomplish these challenging goals, to alter organisational dynamics via strategies relating to organisational structure, culture and human resources.

Subject learning objectives (SLOs)

Upon successful completion of this subject students should be able to:

A.	Demonstrate an understanding of different approaches to the organisation and management of health and social care organisations.
B.	Explain the interaction between an organisation’s strategy, culture and its human resources.
C.	Undertake steps to develop an organisational strategy.
D.	Critically appraise the application and impact of human resource management on organisational performance.
E.	Communicate complex organisational issues effectively for senior decision-makers using diverse techniques.

Course intended learning outcomes (CILOs)

This subject also contributes specifically to the following graduate attributes:

Are reflective, critical thinkers who influence practice, policy and research to achieve clinical excellence and transform healthcare services (1.0)
Critique, interpret and synthesise data and research findings to develop safe, effective and evidence-based solutions to healthcare challenges (1.1)
Justify and demonstrate appropriate leadership styles and skills necessary to manage, evaluate and innovate healthcare services utilising contemporary local, national and international perspectives (2.1)
Create and lead social and ethical accountability to enable efficient use of resources and equity of access to optimal and safe health care (3.1)
Communicate effectively and appropriately in challenging, complex and diverse situations (4.0)

Teaching and learning strategies

Case-Based Scenarios
Bespoke case-studies will be used to help students explore different approaches to managing health service organisations. Australian examples will be supplemented with international materials to enable students to contribute and learn from diverse perspectives. Overall, the examples will assist students to: learn complex theoretical concepts; identify organisational processes and procedures that require change; identify individual and organisational readiness for change; form judgements on the most appropriate methodologies to guide change; and develop solutions to ensure change acceptance. Detailed self, peer and teacher feedback will be provided to consistently and holistically develop students’ knowledge and skills.

Online Learning Materials
The subject activities will be experiential and draw on preparatory materials through the use of examples. The zoom sessions will also provide students with the opportunity to ask questions and engage in shared learning. Overviews of specific sessions will be detailed in this subject outline, and all resources will be located on Canvas.Videos and presentations from key industry representatives will provide students with an understanding of the key issues associated with organisational management and design. Each week will focus on a different component of organisational management, including organisational development and design, strategic planning, culture and culture change. This will enable students to explore and apply diverse theories and evidence of best practice in organisational management from around the world.

Assessment Range
Students will be given the opportunity to undertake a variety of assessments, including: a critical reflection, a report, and the development of a draft strategic plan. Formative and summative feedback will be provided throughout the subject, in both spoken and written form, and from the students’ peers.

Content (topics)

Organisational theory, structure and behaviour
Organisational culture and subcultures
Organisational politics
Strategic planning in a healthcare environment
Vision, Mission and Values statements including Strategic Goal setting
Managing human relations and resources
Stakeholder engagement
Data sources and environmental assessment
Innovation in health and social care

Assessment

Assessment task 1: Develop an organisational strategy

Intent:	This assessment tests your understanding of, and ability to apply the concepts and tools introduced in Modules 2 and 3. You will demonstrate you can develop key elements of an organisational strategy.
Objective(s):	This assessment task addresses subject learning objective(s): A, B, C and E This assessment task contributes to the development of graduate attribute(s): 1.0, 2.1 and 4.0
Type:	Case study
Groupwork:	Individual
Weight:	50%
Length:	1,500 words
Criteria:	25% provide a SWOT analysis. 15% produce a mission statement and a vision statement. 20% assessment of culture and formulation of core values. 20% develops and explains strategic goals. 15% produces a professional-looking strategy document with appropriate layout and language. 5% uses references appropriate to the content

Assessment task 2: Present a pitch for an HR strategy

Intent:	This assessment tests your understanding of, and ability to apply the concepts and tools introduced in Modules 4 and 5. You will use the organisational strategy developed in Assessment 1.
Objective(s):	This assessment task addresses subject learning objective(s): A, B, D and E This assessment task contributes to the development of graduate attribute(s): 1.0, 1.1, 3.1 and 4.0
Type:	Presentation
Groupwork:	Individual
Weight:	50%
Length:	The presentation should last 7-10 minutes and a maximum of 10 slides.
Criteria:	50% Presents an analysis of the organisation’s problems with culture and staffing, and how HRM can contribute to the strategy developed in Assessment 1; 20% Outlines why the organisation should have an HR plan and what would be involved; 10% Identifies suitable indicators to evaluate if the HR strategy is working; 15% Produces a professional-looking presentation, and uses verbal and non-verbal communication used to engage and persuade the audience; 5% Provides a reference list appropriate to the content.

References

Refer to Canvas for access to up to date references for this subject.

Other resources

UTS Student Centre
Building 10
Monday to Friday: 9am - 5pm
Tel: 1300 ASK UTS (1300 275 887)

Details for student centres: www.uts.edu.au/current-students/contacts/general-contacts

For other resources/ information refer to the Faculty of Health website (www.uts.edu.au/about/faculty-health) and Canvas at: https://canvas.uts.edu.au/.

UTS Library
The Library has a wide range of resources, facilities and services to support you including textbooks, subject readings, health literature databases, workshops and bookable study rooms. There is also a team of librarians to help you with your questions available via online chat, phone and in person. W: https://www.lib.uts.edu.au/, Facebook: utslibrary, Twitter: @utslibrary Tel: (02) 9514 3666.

Improve your academic and English language skills
Marks for all assessment tasks such as assignments and examinations are given not only for what you write but also for how you write. If you would like the opportunity to improve your academic and English language skills, make an appointment with the HELPS (Higher Education Language & Presentation Support) Service in Student Services.

HELPS (Higher Education Language & Presentation Support)
HELPS provides assistance with English language proficiency and academic language. Students who need to develop their written and/or spoken English should make use of the free services offered by HELPS, including academic language workshops, vacation intensive courses, drop-in consultations, individual appointments and Conversations@UTS (www.ssu.uts.edu.au/helps). HELPS staff are also available for drop-in consultations at the UTS Library. Phone (02) 9514 9733.

Please see www.uts.edu.au for additional information on other resources provided to students by UTS.

The Accessibility and Financial Assistance Service
?The Accessibility Service can support students with disabilities, medical or mental health conditions, including temporary injuries (e.g., broken limbs). The Accessibility Service works with Academic Liaison Officers in each Faculty to provide ‘reasonable adjustments’ such as exam provisions, assistive technology, requests and strategies for managing your studies alongside your health condition. If you’re unsure whether you need assistance, we recommend getting in touch early and we can provide advice on how our service can assist you. Make an appointment with an Accessibility Consultant (AC) on +61 2 9514 1177 or Accessibility@uts.edu.au.

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