University of Technology Sydney

41188 Enterprise Process Management

Warning: The information on this page is indicative. The subject outline for a particular session, location and mode of offering is the authoritative source of all information about the subject for that offering. Required texts, recommended texts and references in particular are likely to change. Students will be provided with a subject outline once they enrol in the subject.

Subject handbook information prior to 2022 is available in the Archives.

UTS: Information Technology: Information, Systems and Modelling
Credit points: 6 cp

Subject level:

Undergraduate

Result type: Grade and marks

Description

This subject introduces contemporary enterprise process management, with the primary emphasis on process-centric value creation. Introducing principles and practices of Business Process Management (BPM), the subject extends the process management beyond business. As such it is designed to equip students with knowledge and skills to solve process-related problems and innovate processes in a variety of domains (e.g. health, education, transportation, humanitarian aid, disaster management and so on). Students then develop practical skills in modelling, redesigning and ethical innovation of enterprise processes in various organisational settings. Building upon Business Process Management (BPM), the subject extends the process management beyond business and equips the students to apply their knowledge and skills to a variety of problems within and beyond any type of organisation in a variety of domains (eg health, education, transportation, humanitarian aid, disaster management and so on). Students develop a detailed understanding of the concepts, strategies, tools and technologies required for modelling, analysis, design, improvement, integration, performance measurement and governance of enterprise processes (both intra- and inter-enterprise) in any organisational and/or value chain context and relevant industry standards. Students develop practical skills in modelling, redesigning and improving enterprise processes using various BPM software tools/suites.

Subject learning objectives (SLOs)

Upon successful completion of this subject students should be able to:

1. Analyse business and other enterprise processes in an enterprise context.
2. Apply contemporary business process modelling notations to model an enterprise process in information systems.
3. Apply relevant enterprise process modelling principles, frameworks and practices to create an ethical, value-adding and innovative process improvement solution in a given context.
4. Reflect on the experience of becoming a competent, ethical, and holistic EPM professional in an enterprise context.

Course intended learning outcomes (CILOs)

This subject also contributes specifically to the development of the following Course Intended Learning Outcomes (CILOs):

  • Socially Responsible: FEIT graduates identify, engage, interpret and analyse stakeholder needs and cultural perspectives, establish priorities and goals, and identify constraints, uncertainties and risks (social, ethical, cultural, legislative, environmental, economics etc.) to define the system requirements. (B.1)
  • Design Oriented: FEIT graduates apply problem solving, design and decision-making methodologies to develop components, systems and processes to meet specified requirements. (C.1)
  • Technically Proficient: FEIT graduates apply abstraction, mathematics and discipline fundamentals, software, tools and techniques to evaluate, implement and operate systems. (D.1)
  • Reflective: FEIT graduates critically self-review their performance to improve themselves, their teams, and the broader community and society. (F.1)

Teaching and learning strategies

This subject is structured around a major process improvement project designed to solve a real-life process-related problem. The subject consists of weekly 3-hour workshops. Each weekly workshop is designed to help students build the necessary foundational knowledge and skills and well as confidence and inspiration to successfully complete the process improvement project.

Workshops are highly interactive and emphasise active learning, collaboration and an appreciation of the complexities of real-life EPM professional practices. Workshops include a variety of learning and teaching activities such as short presentations, group and individual problem-solving activities focusing on different aspects of Enterprise Process Management, project work, learning circles, interviews with project stakeholders and project presentations as well as group feedback and peer review activities.

Students are immersed in the world of professional practice in enterprise process management through boundary-spanning activities, transdisciplinary innovation, engagement with process stakeholders, appreciative inquiry, value co-creation and holistic process-thinking. By creating ethical, realistic and people-centric process improvement solutions students are given an opportunity to offer something of value to our wider university community.

Content (topics)

The subject primarily covers the following key areas:

  • Introduction to Enterprise/Business Process Management
  • Business Process Management and Enterprise Architecture
  • Business Process Management as a Service in Cloud Computing
  • Enterprise Business Process Management real-world case studies

Assessment

Assessment task 1: Enterprise processes modelling

Intent:

This assessment intends to demonstrate an in-depth understanding of the enterprise process management concepts based on real-world case studies.

Objective(s):

This assessment task addresses the following subject learning objectives (SLOs):

1

This assessment task contributes to the development of the following Course Intended Learning Outcomes (CILOs):

B.1

Type: Exercises
Groupwork: Individual
Weight: 30%
Length:

A template will be provided for students to complete and submit

Assessment task 2: Group project

Intent:

This assessment intends to develop an enterprise process management solution for a real-case scenario applying knowledge obtained from the lectures.

Objective(s):

This assessment task addresses the following subject learning objectives (SLOs):

1, 2, 3 and 4

This assessment task contributes to the development of the following Course Intended Learning Outcomes (CILOs):

B.1, C.1, D.1 and F.1

Type: Report
Groupwork: Group, group assessed
Weight: 40%
Length:

Min 2,000 Words

Assessment task 3: Online discussions

Intent:

This assessment task intends to allow students to critically engage with the material covered in this subject throughout the session. Through collaborative discussions in-class meetings and online discussion boards, the students formulate their responses to questions designed to encourage reflective learning.

Objective(s):

This assessment task addresses the following subject learning objectives (SLOs):

1, 2 and 3

This assessment task contributes to the development of the following Course Intended Learning Outcomes (CILOs):

B.1, C.1 and D.1

Type: Exercises
Groupwork: Individual
Weight: 10%
Length:

Minimum of 100 words per post. See Grading rubric available online.

Assessment task 4: Quiz

Intent:

This assessment intends to assess students’ knowledge, understanding, and insight gained during lectures using real-world scenario questions.

Objective(s):

This assessment task addresses the following subject learning objectives (SLOs):

4

This assessment task contributes to the development of the following Course Intended Learning Outcomes (CILOs):

F.1

Type: Quiz/test
Groupwork: Individual
Weight: 20%
Length:

One hour completion time.

Minimum requirements

To pass this subject, students must achieve an overall mark of 50% or greater.

Required texts

Resources required to support teaching and learning in this subject (e.g., assignment specifications, books, teaching cases, videos, etc.) will be made available on UTSOnline.

Recommended texts

Dumas, M., La Rosa, M., Mendling, J., Reijers, H.A. (2018) Fundamentals of Business Process Management, 2nd edition, Springer, Hiedelberg. ISBN-10: 3662565080 (available online and in-print from UTS library)