University of Technology Sydney

210709 Monitor, Measure and Evaluate Supply Chain Performance

Warning: The information on this page is indicative. The subject outline for a particular session, location and mode of offering is the authoritative source of all information about the subject for that offering. Required texts, recommended texts and references in particular are likely to change. Students will be provided with a subject outline once they enrol in the subject.

Subject handbook information prior to 2024 is available in the Archives.

UTS: Business
Credit points: 6 cp

Subject level:

Postgraduate

Result type: Grade and marks

There are course requisites for this subject. See access conditions.

Description

The supply chain is the backbone of any modern business as it facilitates the delivery of products or services from suppliers through to customers. For delivery to be smooth, efficient, and consistent, supply chain metrics must be critically monitored, measured and evaluated. In this subject, learners study cost and non-cost perspectives of supply chain performance measures and associated frameworks. They learn business operations methods and metrics that can be leveraged in the process of monitoring, measuring and evaluating supply chain performance and critically analyse these methods and metrics. Gaining confidence with supply chain monitoring, measurement and evaluation prepares students to optimise supply chain performance.

Subject learning objectives (SLOs)

Upon successful completion of this subject students should be able to:
1. Develop foundational knowledge of existing supply chain performance frameworks
2. Implement supply chain management frameworks to monitor the performance of organisations' systems and processes
3. Apply business operations methods and develop key metrics to measure supply chain performance in different domains including Indigenous perspectives
4. Evaluate methods and approaches used in supply chain performance management and recommend improvements

Contribution to the development of graduate attributes

Competition is moving from organisations to supply chains. Effective and efficient business operations within and across supply chains should be measured, monitored, and assessed. This subject provides you with the knowledge to ass a variety of measures appropriate to assess and measure supply chain performance. The subject teaches you to apply various frameworks and models to assist in understanding the complex and nested approach to establishing appropriate supply chain metrics. Building skills in the critical analysis of supply chain performance will allow learners to apply the theoretical underpinning of quality management to conduct supply chain management performance and identify areas of improvement.

This subject contributes to the development of the following graduate attributes:

  • Professional and technical competence

Teaching and learning strategies

This subject is delivered online using a range of resources, self-directed study and live interactive sessions with the academic. Learners engage in the essential content through a variety of formats (lecture slides, notes, webinars, videos, articles, real case studies) online and learner-led dialogue through online discussions and posts, and interactions via Canvas. The teaching and learning strategies have been designed to enable learners to make progress in their achievement and maximise their accomplishment of the learning outcomes. Various teaching and learning strategies adopted are as follows:

  1. Learners will be expected to read all the assigned readings and media articles, research and identify innovative models and effective techniques applicable to supply chain performance management.
  2. By conducting self-paced study, learners contribute to the discussions on the influence of strategic and sustainable sourcing strategies on firm performance. This will enhance learners’ ability to progress successfully throughout the subject and complete all assessment items effectively.
  3. The online sessions will provide opportunities for group activities and discussion, self-assessment, peer review and formative feedback from the subject facilitator. Online collaborative sessions with the facilitator will be conducted at a set time.
  4. Formative and summative feedback will be provided to all learners and will take several forms, including quizzes during the independent learning activities and online collaborative sessions to support and enhance learner performance outcomes via assessments.

Content (topics)

  • Foundational knowledge of existing supply chain performance frameworks
  • Supply Chain Business Scenarios – business to business, and business to consumer - business operations methods, practices and processes and their constituents
  • Cost and non-cost performance measures
  • Monitor the performance of organisations’ systems and processes
  • Develop key metrics to measure supply chain performance in different domains, including Indigenous perspectives
  • Evaluate methods and approaches used in supply chain performance management and recommend improvements

Assessment

Assessment task 1: Online discussions/portfolio (Individual)

Intent:

5% per week

Objective(s):

This addresses subject learning objective(s):

1, 3 and 4

Weight: 30%
Length:

150 words max

Criteria:
  • Credibility of content with evidence and impact
  • Quality of analysis for short answer discussion briefs to online posts

Assessment task 2: Performance metrics Literary review (Individual)

Objective(s):

This addresses subject learning objective(s):

1, 2, 3 and 4

Weight: 40%
Length:

1000 words, excluding references

Criteria:
  • Depth and rigor of performance metric analysis to demonstrate key similarities and differences between different industry sectors
  • Identify various models and frameworks for measuring supply chain performance across different contexts
  • Depth and rigor of (cost and non-cost) performance metrics analysis showing appropriateness of each metric for the given context

Assessment task 3: Performance Management Plan (Individual)

Objective(s):

This addresses subject learning objective(s):

1, 2 and 3

Weight: 30%
Criteria:
  • Depth and rigor of measurement metrics and performance management plan
  • Demonstration of selection of performance metrics across businesses, their values and culture
  • Depth and rigor of performance management plan analysis as communicated to supply chain stakeholders

Minimum requirements

Learners must achieve at least 50% of the subject’s total marks.

Required texts

There is no prescribed textbook required.

References

Resources from various sources will be used throughout the course.