96330 Quality and Safety Improvement Methods

Description

Health care systems are under increasing pressure to improve the quality, safety and cost-effectiveness of their services. In this subject, students are equipped with a range of approaches, methods, and tools to undertake this significant challenge in health and social care.

Students review the development of improvement science, examining key learning principles and approaches from a historical perspective, through to contemporary systems approaches to organisational learning. Next, students move to the theories, principles, frameworks and strategies to achieve the practical tasks of planning and embedding quality and safety improvement in the structures and everyday activities of health and social care organisations. Students review a range of measures and the kinds of data that are available to identify and diagnose opportunities for improvement, as well as to monitor and evaluate improvement programs and activities. Students also learn approaches to manage and lead change, as well as best practice strategies to evaluate the efficacy and impact of their improvement work.