University of Technology Sydney

96326 Improving Safety and Quality in Healthcare

6cp; Online; availability: online coursework degrees students only
There are course requisites for this subject. See access conditions.
Anti-requisite(s): 92022 Improving Quality and Safety in Health Care



This subject covers the essential knowledge that clinicians, health service managers and project officers need, concerning error management and safety and quality improvement. It enables students to appreciate why errors occur in healthcare delivery, and the contemporary approaches to reducing errors and improving the safety and quality of health services. Personal and interpersonal skills in open disclosure are also addressed, as well as complaint management, and the importance of patient and family engagement. International approaches to safety and quality in healthcare delivery are also discussed. An emphasis is placed on error reduction and meeting national standards within health services settings.

Typical availability

online campus (OPM)

Detailed subject description.

Access conditions

Note: The requisite information presented in this subject description covers only academic requisites. Full details of all enforced rules, covering both academic and admission requisites, are available at access conditions and My Student Admin.