University of Technology Sydney

92603 Managing Quality, Risk and Cost in Health Care

6cp; 12 x 1.5hpw (Zoom sessions), 10hpw (self-study and assessment preparation)



This subject is essential grounding for clinicians, managers and planners of health services who seek to improve the quality, risk and cost outcomes of care within the context of expectations of clinical and corporate governance, organisational performance and workplace change.

The subject examines each of the three components of quality, risk and cost by engaging students in the process of designing, organising and managing healthcare delivery systems to create and capture value for the patient and the community.

The subject aims to build core skills in new thinking in healthcare delivery by focusing on the way health care is designed, organised, managed and delivered in relation to quality, risk and cost. Students develop a critical view on the organisation of health care, measurement and delivery of outcomes from the patient and population perspective as well as organisational accountability for cost and quality The subject focuses on current approaches to quality and safety, healthcare management accounting and financial management, commonly recognised issues with healthcare delivery systems as well as different ways of organising and managing health care. Alongside this material, students develop key skills in engaging with conflict, disputes and other situations which require facilitation and negotiation. Students work with experienced negotiation practitioners to develop a framework and skills to engage in the challenge of progressing improvement and reform to healthcare management in the context of conflict and change in the broader healthcare system.

Typical availability

Autumn session, City campus
Spring session, City campus

Detailed subject description.

Fee information

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