University of Technology Sydney

89026 Design Thinking and Service Innovation

6cp; 6-day intensive, run on weekends in April
There are course requisites for this subject. See access conditions.


Service innovation is a rapidly expanding area of design practice. Within this area design thinking is used as a collaborative design method for working with key stakeholders within a service organisation or community, and for working with representatives of potential markets for the service. User experience design (UXD) and strategic design are central to this area of practice. In the service design sector designers work in teams, and collaboratively with clients and user groups. For this reason, work within the subject is largely through group-work moderated by SPARK. Students within the subject learn through participation in design thinking processes leading to service design propositions.

Detailed subject description.

Access conditions

Note: The requisite information presented in this subject description covers only academic requisites. Full details of all enforced rules, covering both academic and admission requisites, are available at access conditions and My Student Admin.