52901 Navigating Workplace Conflict2cp
This subject is only offered until the end of 2023. It will not be available for enrolment in 2024 and beyond.
Today’s communication professionals benefit from having the knowledge to understand different kinds of conflicts that arise in organisational settings and the skills to handle them productively and capably. Drawing on theories of communication, students learn to identify the nature of common workplace conflicts, such as those based on roles and structures versus those of an interpersonal nature. Scenario-based learning then affords students an opportunity to apply strategies to transform workplace conflict from disruption to opportunity.
Detailed subject description.