41020 Human-centred Design Methods6cp; 1.5hpw (class meeting), 2hpw (tutorial)
Anti-requisite(s): 32405 Human-Centred Design Research Methods
It benefits students to be familiar with the basics of human-computer interaction, human-centred design and evaluation methods, and the principles and use of iterative design cycles of reflection, prototype (re)design and evaluation; familiarity with issues relating to data gathering and analysis is useful but not assumed
When designing an interactive product, the designer should know who they are designing for and their needs, wishes and abilities. This is how human-centred design makes people central to the design process. There are many
human-centred design methods and several of them are touched on in other interaction design subjects. In this subject we give an overview of the breadth of these methods and focus on two different methods: interviewing and probes.
Interviewing is one of the most popular methods in human-centred design. The many reasons include the fact that interviewing provides direct information from interviewees, is relatively easy to do (though difficult to do well) and is inexpensive. The interviewing method is flexible in its use, exists in a large number of variations and can be used at any stage of the design process.
Probes, by contrast, is a design method that requires sets of props (probes) which are specifically created or collected to be issued to participants to elicit their response. This method is open and creative, and needs more preparation, but has the potential to generate inspirational responses that can inform design.
In this subject students implement both the interviewing method and the probe method, step-by-step through guidance. Students are given a brief to guide their interviewing and probe implementation. Examples are shared of different types of interview and probe methods, and the student can choose to implement the ones that fit their goal best. Students have to recruit their own study participants, at least three to interview and one for the probe study.
Spring session, City campus
Detailed subject description.