University of Technology Sydney

21948 Advanced Quality Management

Requisite(s): 24 credit points of completed study in Must have completed at least Business Faculty Master's Coursework



The subject covers the systematic application of improvement methodology to procurement and supply chain processes which help reduce variability and uncertainty through the supply chain enabling better control of product and service quality. Supply chain disruption occurs through such issues as purchased material defects, order fulfilment errors, inventory build-up, warehousing and transportation issues, short shipments, long cycle times, forecast errors, and poor plant and equipment maintenance. These types of issues are well suited to the rigorous application of Lean Six Sigma methodology to improve procurement and supply chain performance and control. This subject provides an opportunity to equip students with knowledge and skills to enable them to facilitate and lead a process improvement project of simple to moderate complexity using the core concepts, models and skills of Lean Six Sigma that have become part of contemporary best practice improvement methodology for operational excellence.

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