21928 Managing Staff and Volunteers

Description

This subject focusses on the important role of the modern manager in leading people and teams in relation to both paid staff and volunteers. By exploring the sources of individual and group behaviour and the impact of organisational dynamics, students gain insights into the new world of work and the critical role of people management in organisational success. By using concepts, theories and research from organisational behaviour and human resource management, students develop a comprehensive understanding of individual and interpersonal behaviours such as motivation, conflict, influence, leadership and teamwork. The role of the ‘line manager’ in the execution of HR policies is emphasized and students explore the critical differences between the management of paid employees and volunteers. Students develop both awareness and skills in the course and extend their managerial and interpersonal effectiveness with workshop style experiential learning.