20600 Collaborative Business Processes

Description

The subject describes ways to organise collaborative business processes to facilitate knowledge sharing and innovation within and across business units. Its focus is on teamwork, which has become an ever more important aspect of carrying out tasks as well as building knowledge and expertise within organisations. Ways of organising teams for different business objectives are covered. In addition, virtual teams collaborating across vast distances are using internet technologies to support their work. The subject introduces the ways in which teams function in modern organisations, how businesses can change to support culturally diverse teams, and how systems can enable effective team operation. It focuses on improving the ways people work together, developing trust and designing teams.