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32703 Information Technology Strategy

Warning: The information on this page is indicative. The subject outline for a particular session, location and mode of offering is the authoritative source of all information about the subject for that offering. Required texts, recommended texts and references in particular are likely to change. Students will be provided with a subject outline once they enrol in the subject.

Subject handbook information prior to 2020 is available in the Archives.

UTS: Information Technology: Information, Systems and Modelling
Credit points: 6 cp

Subject level:

Postgraduate

Result type: Grade and marks

There are course requisites for this subject. See access conditions.

Recommended studies: prior experience or skills in IT/IS management or business information system development, service delivery and support

Description

IT strategy is a key concern for both IT managers and managers of other business functions within enterprises. Through a brief presentation of key issues, case studies and presentations of students' own experiences, this subject deals with the development, evaluation and impact of information systems in organisations; choices that, together, form part of IT and IS strategy.

Subject learning objectives (SLOs)

Upon successful completion of this subject students should be able to:

1. Evaluate the effectiveness of a company's business-Information Technology (IT) strategic alignment practices using various IT strategic management conceptual tools, methods and frameworks.
2. Evaluate the relevance, value and contributions, of IT/IS to business success.
3. Develop their firm’s business strategy map and the resultant IT strategy together with the associated end-to-end strategic business-IT alignment methods to manage/coordinate/monitor the execution of the firm’s strategy to ensure the espoused customer value proposition and desired business outcomes are mutually achieved.

Course intended learning outcomes (CILOs)

This subject also contributes specifically to the development of the following Course Intended Learning Outcomes (CILOs):

  • Identify, interpret and analyse stakeholder needs (A.1)
  • Establish priorities and goals (A.2)
  • Identify constraints, uncertainties and risk of the system (social, cultural, legislative, environmental, business etc.) (A.3)
  • Apply systems thinking to understand complex system behaviour, including interactions between components and with other systems (social, cultural, legislative, environmental, business etc.) (A.5)
  • Apply decision-making methodologies to evaluate solutions for efficiency, effectiveness and sustainability (B.4)
  • Communicate effectively in ways appropriate to the discipline, audience and purpose (E.1)
  • Be aware of global perspectives (needs, rules/regulations, and specifications) (F.4)

Teaching and learning strategies

The subject will be offered in Intensive Block Mode in partnership with industry practitioners. Full-day sessions (9:00am – 4:00pm) will occur on five days spread over the session.

Students engage in a brief orietation of the topic follwed by small group discussions based upon their own professional experiences and supported by assigned case studies. These discussion draw out key issues of the topic. Group findings are presented to the class with a view to consolidate and summarize the information. To prepare for each block students are requested to use their assigned textbook and material available on UTSOnline to draw their own conclusions and make sense of the topic. This helps students work through the case studies in class.

Verbal feedback is integral to each class's collaborative activities. Feedback is provided by the facilitator as well as through student peer feedback. Students engage in assessment tasks that allow them to grapple with the concepts discussed in class in the context of real world practice. Students receive written feedback from the facilitator which informs their presentation of their Company's IT Strategies during the last block.

Content (topics)

The key topic areas include:

  1. Basic principles of business strategy
  2. Business strategy map
  3. IT role in business
  4. Critical success factors of IT strategy
  5. Enterprise architecture & strategic planning
  6. Business¬aligned IT strategy methodology
  7. IT management best practices
  8. Strategic Sourcing
  9. Innovation and strategy

Assessment

Assessment task 1: Class contributions

Objective(s):

This assessment task addresses the following subject learning objectives (SLOs):

1

This assessment task contributes to the development of the following course intended learning outcomes (CILOs):

E.1

Groupwork: Individual
Weight: 10%
Criteria linkages:
Criteria Weight (%) SLOs CILOs
Provide practical evidence to support your of understanding of IT strategy issues 100 1 E.1
SLOs: subject learning objectives
CILOs: course intended learning outcomes

Assessment task 2: Project Part 1

Objective(s):

This assessment task addresses the following subject learning objectives (SLOs):

1 and 2

This assessment task contributes to the development of the following course intended learning outcomes (CILOs):

A.1, A.2, A.3, A.5, B.4, E.1 and F.4

Type: Project
Groupwork: Individual
Weight: 30%
Criteria linkages:
Criteria Weight (%) SLOs CILOs
Provide practical evidence to support your understanding and integrated application of IT strategy concepts and tools to the subject firm 33 1 A.1, A.3, A.5, F.4
Quality of interviews and critique of the subject organization's IT strategy formulation and implementation practices 33 2 E.1
Focus of strategic analysis 34 1, 2 A.2, B.4
SLOs: subject learning objectives
CILOs: course intended learning outcomes

Assessment task 3: Project Part 2

Objective(s):

This assessment task addresses the following subject learning objectives (SLOs):

1, 2 and 3

This assessment task contributes to the development of the following course intended learning outcomes (CILOs):

A.1, A.2, A.3, A.5, B.4 and E.1

Type: Project
Groupwork: Individual
Weight: 45%
Criteria:

Criteria linkages:
Criteria Weight (%) SLOs CILOs
Provide practical evidence to support your understanding and integrated application of IT strategic management concepts and tools to the design and synthesis of the subject firm’s new IT Strategy (including underlying EA and ITG) and Implementation Plan 33 1 A.5
Quality of additional interviews (executive engagement and feedback) to ‘validate’ the distinctiveness of the new IT Strategy and associated implementation plan for the subject firm 33 2 A.1, A.3, E.1
Focus and integrative nature of the business-aligned IT Strategy (including EA and ITG) with EXPLICIT delineation and theoretically grounded justification of the “synthesised” CAUSALITY of the enhanced business-IT Alignment of strategies (across all perspectives) 34 3 A.2, B.4
SLOs: subject learning objectives
CILOs: course intended learning outcomes

Assessment task 4: Individual Project Presentation

Objective(s):

This assessment task addresses the following subject learning objectives (SLOs):

1, 2 and 3

This assessment task contributes to the development of the following course intended learning outcomes (CILOs):

A.2, A.5, B.4 and E.1

Type: Presentation
Groupwork: Individual
Weight: 15%
Criteria linkages:
Criteria Weight (%) SLOs CILOs
Logical flow of the content’s ‘storyline’ 30 3 A.5, B.4
Cogent delivery 60 2 E.1
Within time limits 10 1 A.2
SLOs: subject learning objectives
CILOs: course intended learning outcomes

Minimum requirements

In order to pass the subject, a student must achieve an overall mark of 50% or more.

Required texts

Chew, E. K. & Gottschalk, P. (2013), Knowledge Driven Service Innovation & Management: IT Strategies for Business Alignment & Value Creation, Information Science Reference, Hershey, New York (available UTS Library including an online electronic copy) http://find.lib.uts.edu.au/search.do?N=0&Ntk=All&Ntx=matchallpartial&Ntt=Knowledge+driven+service+innovation+and+management+IT+strategies+for+business+alignment+and+value+creation

http://www.igi-global.com/book/knowledge-driven-service-innovation-management/68195#table-of-contents

Kaplan, R. S. & Norton, D. P. (2004) , Strategy Map – Converting Intangible Assets into Tangible Outcomes, Harvard Business School Press (especially Chapters 2, 9 and the case example on Consumer Bank distributed over the entire book, see Index ) (available UTS Library)

References

  1. Sledgianowski, D. & Luftman, J. (2005), IT-Business Strategic Alignment: A Case Study, IGI Global, Hershey, New York (available UTS ebrary Reader)
  2. Broadbent, M & Kitzis, E. (2005), The New CIO Leader: Setting the Agenda and Delivering Results, Harvard Business School Press, Boston (available UTS Library)
  3. Ross, J. W., Weill, P. & Robertson, D. C. (2006), Enterprise Architecture as Strategy, Harvard Business School Press, Boston (available UTS library)
  4. Weill, P. & Ross, J. W. (2004), IT Governance, Harvard Business School Press, Boston (available UTS library)
  5. Weill, P. & Broadbent, M. (1998), Leveraging the New Infrastructure – How Market Leaders Capitalize on Information Technology, Harvard Business School Press, Boston (available UTS library)
  6. ITGI (2007), VAL IT Framework, IT Governance Institute, www.itgi.org.
  7. TOGAF (2007), The Open Group Architecture Framework, www.togaf.org.

Other resources

This subject is supported by the UTSOnline site for this subject. Your login name is your student number and your password is your UTS email password.

Assignment feedback: Consistent with UTS policy, students will receive feedback in a timely manner that assists them to understand the learning objectives achieved and how they could improve the quality of their work.