21069 Operations Management
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Credit points: 6 cp
Subject level: Undergraduate
Result type: Grade and marksThere are course requisites for this subject. See access conditions.
Description
Operations management is concerned with the design, planning and improvement of systems or processes that create goods and provide services. This subject provides a broad introduction to operations management and develops awareness of the critical need for effective operations management. Not only do the students learn about the fundamentals of operations management, but they also practice how to select and apply appropriate operations tools and techniques in different contexts including quality management, inventory control and management, sales and operations planning, resource planning, decision-making analysis and sustainable operations management. Teaching methods include a combination of interactive lectures, real-world case analysis and videos.
Subject learning objectives (SLOs)
| 1. | Describe fundamentals of managing operations |
|---|---|
| 2. | Apply analysis techniques to assess and improve operations processes and performance |
| 3. | Select and apply appropriate approaches for planning and control of operations |
| 4. | Explain the economic, social and environmental challenges facing operations managers |
Course intended learning outcomes (CILOs)
This subject also contributes specifically to the following program learning objectives:
- Evaluate and apply principles of sustainability, ethical and social responsibility, and Indigenous values in a business environment (3.1)
Contribution to the development of graduate attributes
This subject provides a broad introduction to operations management and develops awareness of the critical need for effective operations management. Students learn about the fundamentals of operations management and practice how to select and apply appropriate operations tools and techniques in different contexts including quality management, inventory control and management, sales and operations planning, resource planning, decision making analysis and sustainable operations management.
This subject contributes to developing the following graduate attribute:
- Professional and technical competence
Teaching and learning strategies
The subject is presented in seminar format. Essential principles are presented and analysed and students are lead through practical application exercises.
Content (topics)
- Operations strategy
- Quality management
- Inventory management
- Sales and operations planning
- Resource planning
- Decision making analysis
Assessment
Assessment task 1: Application of Quality Management Tools (Individual)
| Objective(s): | This addresses subject learning objective(s): 1, 2, 3 and 4 |
|---|---|
| Weight: | 30% |
| Length: | Worksheets will be provided for students to complete in class |
Assessment task 2: Operations process analysis (Group)
| Objective(s): | This addresses subject learning objective(s): 1, 2, 3 and 4 |
|---|---|
| Weight: | 30% |
Assessment task 3: Report (Individual)
| Objective(s): | This addresses subject learning objective(s): 1, 2 and 3 This addresses program learning objectives(s): 3.1 |
|---|---|
| Weight: | 40% |
| Length: | 2,500 word Business Report Please note there will be an opportunity for an online ZOOM session to get class and group feedback on your reports pre final submission. Please send me an e-mail to request this. |
Minimum requirements
Students must achieve at least 50% of the subject’s total marks.
Required texts
Russell, R. & Taylor, B (2011) 'Operations Management: Creating Value along Supply Chain' 7th Edition, John Wiley & Sons Inc