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21008 Applied Management Consulting

Warning: The information on this page is indicative. The subject outline for a particular session, location and mode of offering is the authoritative source of all information about the subject for that offering. Required texts, recommended texts and references in particular are likely to change. Students will be provided with a subject outline once they enrol in the subject.

Subject handbook information prior to 2020 is available in the Archives.

UTS: Business: Management
Credit points: 6 cp

Subject level:

Postgraduate

Result type: Grade and marks

There are course requisites for this subject. See access conditions.

Description

This subject introduces students to the nature and characteristics of the consulting industry, and the value creation activities of management consultants. Students are required to work on real-life projects. Students also examine how management consultants conduct business analysis of enterprises, including assessment of business strategies, processes and systems. The subject considers methods of consultancy project design and management, and different performance measures. Finally, the subject takes a critical look at responsibilities and ethics of consultancy contract management including project costing, scheduling and reporting.

Subject learning objectives (SLOs)

Upon successful completion of this subject students should be able to:
1. demonstrate an understanding of the nature and characteristics of consulting and their implications for the delivery and management of consulting projects
2. apply a range of research and analysis methodologies to identify, describe and explore business challenges in order to discern viable opportunities
3. apply effective methods of creating, developing, extending and transforming business enterprises
4. apply project management methodologies to manage and effectively deliver consulting projects
5. generate solutions to business issues that take ethical considerations into account

Course intended learning outcomes (CILOs)

This subject also contributes specifically to the following program learning objectives:

  • Integrate advanced knowledge of complex general management, including Indigenous perspectives, to inform professional practice in organisational contexts locally and globally (1.1)

Contribution to the development of graduate attributes

This subject forms part of the Management major/sub-major offered within the MBA program. It contributes to the objectives of both the major and sub-major by focusing on fundamental dilemmas, issues and processes that are critical for effective and ethical consulting practice. It serves to integrate and develop the different aspects of management consulting as key skills of business analysis. It considers different consulting perspectives and approaches to applying this range of knowledge to finding potential solutions to business problems through business analysis and development. The subject informs students about appropriate performance measures in different business enterprises, and alerts students to the responsibilities of professional and ethical consulting practices.

Teaching and learning strategies

The subject will adopt a practice-based approach to teaching and learning, concentrating on case analysis including real life cases. The emphasis will be upon student analysis and definition of the business problems and assessment of solutions including resource capability in completing projects. Students will be required to work individually and in groups to research a particular organizational issue. Students will be further required to present their findings to the whole group. The subject also involves visits from guest lecturers who are experts in the particular field and who can provide guidance and practical experience in managing the relevant issues. Where appropriate videos, debates, readings and case studies will also be used.

Content (topics)

  1. Consulting perspectives and approaches
  2. Business analysis
  3. Business development
  4. Business sustainability
  5. Contract management
  6. Ethics and social responsibility in consulting
  7. Not-for-profit consulting
  8. Skills for consulting and managing change

Assessment

Assessment task 1: Group Presentation (Project)

Objective(s):

This addresses subject learning objective(s):

2, 3, 4 and 5

Weight: 30%

Assessment task 2: Report (Individual)

Objective(s):

This addresses subject learning objective(s):

1, 2, 3, 4 and 5

This addresses program learning objectives(s):

1.1

Weight: 50%

Assessment task 3: Final Presentation (Individual)

Objective(s):

This addresses subject learning objective(s):

1, 2, 3, 4 and 5

This addresses program learning objectives(s):

1.1

Weight: 20%

Minimum requirements

Students are expected to interact repeatedly with a real-life client and attend all five block sessions. Students who miss the first session are not able to complete the subject.

Students must achieve at least 50% of the subject's total marks.

Recommended texts

Wickham, P. and Wickham, L. (2008), Management consulting: Delivering an effective project. 3rd ed. Harlow: FT Prentice Hall.

Please note: this textbook is NOT compulsory; it is only suggested as a reference for students who wish to read about consulting practice and consulting projects.

References

  • Block, P. (2000), Flawless Consulting: A Guide to Getting your Expertise Used. 2nd ed. San Francisco: Jossey Bass/Pfeiffer.
  • Clark, T. and Fincham, R. (Eds) (2002), Critical Consulting: New Perspectives on Management Advice Industry. Oxford: Blackwell.
  • Dawson, R. (2005), Developing Knowledge-Based Client Relationships, 2nd ed. Amsterdam: Elsevier.
  • Fombrun, C. and Nevins, M. (2004), The Advice Business: Essential Tools and Models for Management Consulting. New Jersey: Pearson Prentice Hall.
  • O’Mahoney, J. and Markham, C. (2013) Management Consultancy, 2nd ed. Oxford University Press.
  • Sallmann, N (2012), Management Consultants in Australia. IBISWorld Industry Report L7856, January (accesible via UTS Library.

Other resources

Apart from the data and materials provided by the client, this subject will also require you to gather organisation/industry background and context information from all available sources. These may include annual reports, analyst reports, websites, and (in particular) database resources that can be accessed through the UTS Library. If you are not comfortable using journal databases such as ‘Factiva’ and ‘EBSCO’ please contact the research desk in the Library for assistance.

Relevant journals:

  • Consulting to Management
  • California Management Review
  • Academy of Management Journal
  • Harvard Business Review
  • Sloan Management Review