University of Technology, Sydney

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49306 Quality and Operations Management Systems

6cp; 3hpw; availability: all courses
There are course requisites for this subject. See access conditions.



This subject helps students understand how to design, develop and implement operational management systems including the quality, environmental, safety, and risk management systems and how to achieve certification of the operational management systems according to the Australian and International Standards (ASNZS and ISO). The subject develops an understanding of the means of defining the structure of operational management systems in manufacturing and service organisations, determining what resources are needed to complete the documentation and the evaluation of operational management systems. It also highlights the use of an effective operational management system for continuous quality improvement.

Students with limited work experience and knowledge of these systems may find the study of ASNZS and ISO standards somewhat challenging. Thus, although this subject is available in distance study mode, it is highly recommended that these students enrol in the on campus mode and regularly attend the lectures where standards and other study materials are thoroughly discussed and studied in a team learning environment (group class exercises).

Typical availability

Autumn session, City campus
Spring session, City campus

Detailed subject description.

Fee information

Information to assist with determining the applicable fee type can be found at Understanding fees.

Access conditions

Note: The requisite information presented in this subject description covers only academic requisites. Full details of all enforced rules, covering both academic and admission requisites, are available at access conditions and My Student Admin.